DAC7 Compliance FAQ

1. What is DAC7?
DAC7 is a new regulation from the European Union that requires online platforms to report certain information about their users to tax authorities. This regulation applies to all European broadcasters and studios using our platform.
2. Why do you need my information?
Under DAC7, we must collect and report specific information about users subject to EU taxation. This helps ensure transparency and compliance with EU tax regulations.
3. What information will be collected?
The information collected will include identifying details such as your legal name, address, and tax identification number (TIN), among other necessary information as outlined by DAC7 guidelines.
4. What happens if I don’t provide the requested information?
Starting in January, any broadcaster or studio that hasn’t provided the required information will be unable to receive payments. Submitting this information is crucial to avoid disruptions in your payments.
5. When and how should I provide this information?
We will begin collecting this information in November. When you log in, you’ll receive a prompt with instructions on how to submit your details securely.
6. How will my information be used?
Your information will be used solely for compliance with DAC7 requirements. It will be reported to the relevant EU tax authorities as mandated by law and handled in compliance with data privacy regulations.
7. Who can I contact if I have questions or concerns?
If you have further questions or concerns, please contact our Customer Care Team at payments@cam4.com.

Tags:

Direct Deposit (CA)

  • Cost: Free
  • Minimum Payment: $100.00 USD
  • Payments must be requested by TUESDAY 11:59 EST to be included for payment on WEDNESDAY.
  • Time to Receive Payment: Direct deposit payments are processed weekly with a minimum payment request of $100 USD.
  • Payment will show up on your bank statement as GRANITY MEDIA INC.

    Bank Name Also Known As Institution Number
    Royal Bank of Canada RBC 003
    Toronto-Dominion Bank TD, TD Canada Trust 004
    Bank of Nova Scotia Scotia Bank 002
    Bank of Montreal BMO 001
    Canadian Imperial Bank of Commerce CIBC 010

If your Canadian Direct Deposit Bank ID is only 3 digits, please add a 0 (zero) to the beginning of the number.

  • Simplii Financial is also popular as it’s a lower fee offshoot of CIBC:
    Instead of having its own Institution Number, Simplii Financial shares Institution Number 010 with its parent CIBC and all Simplii clients share a branch-transit number of 30800.
  • Laurentian Bank operates mostly in the province of Quebec and the Bank ID is 0039.
  • Tangerine Bank is also popular and is the lower fee offshoot of Scotiabank and the Bank ID is 0614.
  • Meridian Credit Union  has the Bank ID 0837.

NOTE: Funds will be sent to your account in CAD. Your bank may charge you fees in addition to the fees quoted here. Fees charged by your bank are not under our control.  Please consult with your bank prior to requesting a payment if you are unsure.

Bitsafe

Bitsafe offers both an E-wallet and a debit card to be used at ATM’s and POS.

Minimum payout: $50 USD

Processed: Daily

Bitsafe MasterCard costs: €29.50 annually. However, when CAM4 broadcasters apply for the Bitsafe account/card through CAM4 the first 6 months will be free of charge. If you use your Bitsafe card during all of these 6 months, the free period is extended for another 18 months.

In other words: if you use your Bitsafe account and card – you will not have to pay any annual fee for the first 2 years.

Costs for receiving money on your Bitsafe account from CAM4: free

Costs for transferring funds from your Bitsafe account to a European bank account (EUR SEPA): €0.75

Costs for cash withdrawal at any ATM in EUR currency: €2

Support: support@bitsafe.com

To take advantage of the CAM4 promotion, enter the first and last name of the holder of the new BitSafe account (the holder must have uploaded their documents to the dashboard) then click below to request a new Bitsafe card and create your account.

Please note: The name provided to Bitsafe needs to match the name provided to CAM4 so you can link your Bitsafe account to CAM4 as your preferred payment method. If they do not match the link will not be completed successfully.

To Register new a Bitsafe account through CAM4 

Creating your Bitsafe account

After entering your first and last name in the broadcaster dashboard and clicking on the link to request a New Bitsafe Card/account , a new window will open on the BitSafe.com site

 

Enter all of the required data (name, mobile number, e-mail address, etc.). Verify the email address provided, then verify your activation email by clicking the link at the bottom of the email.

 

Download the BitSafe app now available in the Android store and on the iOS (iPhone) App Store.

Scan the received QR code to associate your web account with the app and authorize it. Choose a security code to access the application (don’t forget to memorize your code !).

Requesting a Bitsafe card

From the Bitsafe.com website (not from the app) you can now apply for a BitSafe debit card by clicking “Apply now”.

 

  • Confirm your contact details and delivery address
  • Choose a 4-digit PIN code for your Bitsafe card. Do not forget to memorize the chosen PIN code!
  • To complete the request, enter the 6-digit verification code sent by SMS to your mobile phone.

 

CHECK THE ADDRESS on BiteSafe.com
After requesting the Bitsafe card from your account on the web, you will need to upload a photo or a readable scan of an invoice (eg gas, electricity, internet bill …) displaying your First name, surname, and address (Upload Utility Bill).

VERIFY IDENTITY via the APP
For identity verification it will also be necessary to upload a photo of your valid document via the app and then scan your face using your phone’s camera for facial recognition. Remember to make circular movements of your face following the instructions provided, it may be necessary to repeat this operation. We recommend that you perform this step in good light.

Once the 2 verification processes are complete, you will receive an email with your confirmation of account approval.

NB. If you have applied for the card through the CAM4 dashboard (by entering your name and clicking on the request link), you will not pay the annual cost of 30 EUR for account activation.

Wait for the card dispatch confirmation email and once you have received your BitSafe card you can send the available funds from CAM4 to your BitSafe account. The time to ship and receive the card is approximately 7-14 business days.

If there is any problem with the approval or non-receipt of the card, please write to BitSafe support: support@bitsafe.com

 

Payment Methods by Country

CAM4 features several different payment method options, depending on your country. See a full list here.

Available Payment methods

Availability by Country

COUNTRY ACH Direct Deposit(CA) Yoursafe Euro Wire Paxum
Afghanistan         X
Albania       X X
Algeria         X
American Samoa         X
Andorra     X X X
Angola         X
Anguilla         X
Antartica         X
Antigua and Barbuda         X
Argentina         X
Armenia         X
Aruba         X
Australia     X   X
Austria     X X X
Azerbaijan       X X
Bahamas         X
Bahrain       X X
Bangladesh         X
Barbados         X
Belarus         X
Belgium     X X X
Belize         X
Benin         X
Bhutan         X
Bolivia         X
Bosnia & Herzegovina       X X
Botswana         X
Brazil       X X
Brunei         X
Bulgaria     X X X
Burkina Faso         X
Burundi         X
Cambodia         X
Cameroon         X
Canada       X
Central African Republic         X
Chad         X
Chile         X
China         X
Colombia         X
Comoros         X
Congo         X
Costa Rica       X X
Côte d’Ivoire         X
Croatia     X X X
Cuba         X
Cyprus     X X X
Czech Republic     X X X
Denmark     X X X
Djibouti         X
Dominica         X
Dominican Republic       X X
East Timor       X X
Ecuador         X
Egypt         X
El Salvador         X
Equatorial Guinea         X
Eritrea         X
Estonia     X   X
Ethiopia         X
Faroe Islands       X X
Fiji     X X  
Finland     X X X
France     X X X
Gabon         X
Gambia         X
Georgia       X X
Germany     X X X
Ghana         X
Gibraltar       X X
Greece     X X X
Greenland       X X
Grenada         X
Guam         X
Guatemala       X X
Guinea         X
Guyana         X
Haiti         X
Holy See         X
Honduras         X
Hong Kong         X
Hungary     X X X
Iceland     X X X
India         X – NO CARD
Indonesia         X
Iran         X
Iraq         X
Ireland     X X X
Israel       X X
Italy     X X X
Jamaica         X
Japan         X
Jordan       X X
Kazakhstan       X X
Kenya         X
Kiribati         X
Kosovo       X X
Kuwait       X X
Kyrgyzstan         X
Laos         X
Latvia     X X X
Lebanon         X
Lesotho         X
Liberia         X
Libya         X
Liechtenstein     X X X
Lithuania     X X X
Luxembourg     X X X
Macedonia       X X
Madagascar       X X
Malawi         X
Malaysia         X
Maldives         X
Mali         X
Malta   X X X  
Marshall Islands         X
Mauritania       X X
Mauritius       X X
Mexico         X
Micronesia         X
Moldova         X
Monaco     X X X
Mongolia         X
Montenegro       X X
Morocco         X
Mozambique         X
Myanmar         X
Namibia         X
Nauru         X
Nepal         X
Netherlands     X X X
New Zealand         X
Nicaragua         X
Niger         X
Nigeria         X
North Korea         X
Norway     X X X
Oman         X
Pakistan       X X
Panama         X
Papua New Guinea         X
Paraguay         X
Peru         X
Philippines         X
Poland     X X X
Portugal     X X X
Qatar       X X
Reunion         X
Romania     X X X
Russia         X
Rwanda         X
Saint Kitts & Nevis         X
Saint Lucia         X
Samoa         X
San Marino     X X X
Sao Tome & Principe         X
Saudi Arabia       X X
Senegal         X
Serbia       X X
Seychelles         X
Sierra Leone         X
Singapore         X
Slovakia     X X X
Slovenia     X X X
Solomon Islands         X
Somalia         X
South Africa         X
South Korea         X
South Sudan         X
Spain     X X X
Sri Lanka         X
State of Palestine         X
Sudan         X
Suriname         X
Swaziland         X
Sweden     X X X
Switzerland     X X X
Syria         X
Taiwan         X
Tajikistan     X X  
Tanzania         X
Thailand         X
Timor-Leste          
Togo         X
Tonga         X
Trinidad and Tobago         X
Tunisia         X
Turkey       X X
Turkmenistan         X
Tuvalu         X
Uganda         X
Ukraine       X X
United Arab Emirates       X X
United Kingdom (UK/GB)     X X X
United States X       Business – NO CARD
Uruguay         X
Uzbekistan         X
Vanuatu         X
Venezuela         X
Viet Nam         X
Virgin Islands       X X
Yemen         X
Zambia         X
Zimbabwe         X

US Direct Deposit

Direct deposit payments are similar to wires, but because of the way they are processed they are faster and there is no cost to the broadcaster.

PLEASE NOTE: While there is “no fee” from us to send the payment, your bank may charge a fee. This is not something we have any control over so please check with your bank.

Direct deposit payments are processed WEEKLY on FRIDAYS with a minimum payment request of $100.

Payments must be requested by TUESDAY 11:59pm EST to be included for payment on FRIDAY.

Payment will show on your bank statement as: TLE OPPORTUNITIE DIR DEP

REQUIRED INFORMATION:

The following is a list of fields required for Direct deposit payments.

Private Accounts

Bank Information

  1. Direct Deposit Routing *(NOTE: This number is 9 digits. This is not your ordinary routing number, please contact your bank for the correct number)
  2.  Bank Account Number *

Account Holder Information

  1. First Name on Account *
  2. Last Name on Account *
  3. Social Security Number * (this will be hidden in your account and is needed as 1099’s will be issued to you at the end of the year)
  4. Checking or Savings Account
  5. Account Holder Address
  • Address 1
  • Address 2
  • City 
  • State 
  • Zip
  • United States

Business Accounts

Bank Information

  1. Direct Deposit Routing *(NOTE: This number is 9 digits. This is not your ordinary routing number, please contact your bank for the correct number)
  2.  Bank Account Number *

Account Holder Information

  1. Business Name
  2. Taxpayer Identification number
  3. Account Type (Checking or Savings)
  4. Account Holder Address
  • Address 1
  • Address 2
  • City 
  • State 
  • Zip
  • United States

Due to changes made by our Direct deposit processor it will not be possible to add Direct deposit as a payment method to multiple accounts using the same Social Security Number (SSN).

How does it affect you?

  • If you only have one account no changes need to be made and payments can continue as normal.
  • If you have more than one account, only one can be used to cash out with Direct deposit as the payment method. For your additional accounts please use Cash to tokens as the payment method, you can then transfer the tokens to the account you have set up for Direct deposit through the tip jar or as gifts. Payment can then be requested from the Direct deposit account

Paxum

 

 Paxum is now available as a payment method for Broadcasters. Please note the following


FAQ

Can I send funds from my eWallet to my PayPal account?

No, you must have the Paxum card in order to make this transfer.

How soon will new cards be available?

Paxum hopes to have new cards printed and sent out in the next 4-5 weeks.

Are funds loaded to my external card automatically from my Paxum account?

As soon as funds are sent to Paxum, they are loaded into your account. You can log into your Paxum account and see that you received the funds. You can then start a withdrawal to your bank account by wire/eft/sepa or you can withdraw to an external credit card. You can take a combination amount or all and even send funds to another Paxum user.

Can I have a personal account with Paxum if I am from the United States?

Paxum is no longer providing this service to USA Personal Account-Holders however if you have a company, you can open a Paxum Business account or, if that’s not possible, note that you can open an account with Paxum Bank (www.paxumbank.com).

When trying to register information on Paxum they request a series number for my ID; what is this?

Document Number: There are two fields here; Series and Number. If your document does NOT contain a Series, then simply input a hyphen “-” in that field. In the Number section, that is where you will input the number found on your Document (passport number, DL number, etc)

I know that at the moment only the wire transfer is available for Paxum, but can they attach any card that has an IBAN linked to it or is there a list of cards that are accepted or not?

An IBAN is required for withdrawals using bank transfers (wires). Withdrawals using an external credit/debit card requires only the debit/credit card number and information.

Please note: all debit and credit cards are accepted except cards issued by financial institutions in Canada, USA, Israel, and Japan.

What do I fill in for “Source of income”/”Purpose of account”?

Source: “Granity Entertainment”;  Purpose “Receiving Payment

Is there a minimum payout request for Paxum?

Yes, the minimum payment request is $50.00

What documents are needed for Paxum approval?

  1. Residents of an EU country, Canada, Australia or Switzerland need to submit a single ID, such as the International Passport, National ID or Driver’s License and a proof of address showing your last name and the address, issued in the last 6 months.
  2. Residents of all other countries (ex: Russian Federation, Ukraine, Colombia, Philippines, etc.) need to submit an International Passport OR 2 other IDs, such as the National ID, Local Passport (available for Russian Federation and Ukraine citizens) Driver’s License, Voter Card, Military ID or State ID and proof of address showing your last name and the, issued in the last 6 months.

Note: For countries requiring “2” photo ids. If they take a National photo ID to a notary and have the document notarized they will accept just “1” photo identification but it must be with a notary.

Is there a Paxum Office located in Colombia?

Yes, Pereira, Risaralda Colombia. Contact: Colombia@paxum.com (Cristian)

I sent a payment to Paxum, can I get it back?

Yes you can
For unverified Paxum accounts. Log in to your Paxum and click the reverse link to the bottom right of the screen

For verified Paxum account holders please contact support@paxum.com

 

 

Cash to Tokens

Convert your earnings into CAM4 Tokens to spend on CAM4.

  • Cost: FREE
  • Minimum payment: $0.10 (100 tokens = $10.00)
  • Payment: Immediate

NOTE:As tokens have a cash value the same approval is required as for all payment methods. This approval requires live broadcasts to be completed and the relevant documentation to be uploaded by going to the performer dashboard and following the manage documentation link to provide the necessary documentation for each person appearing on cam

How to request a payment

Make sure you are logged into your CAM4.com account Click the cogwheel in the upper right of your screen and click “Broadcaster Dashboard”.

You will see the following screen

This is your dashboard where you will

  • upload documents for those appearing on cam,
  • Cash out your earnings,
  • see your payment and earning histories.

To request a payment, please click on “CASH OUT” which will show you the following screen:

Euro WireTransfer

  • Cost: Free
  • Minimum payment: $100.00
  • Time to Receive Payment:
    Sepa & Swift payments are now processed DAILY (Monday – Friday).
    Funds requested prior to 23:59 EST will be processed the following business day.
    Please allow an additional 5 – 7 business days for the funds to settle in your account.

Please note

  • When filling out your banking/account information, please do not use special characters (comma, periods, dashes, etc.)
  • NOTE: Your bank (or intermediary bank) may charge you fees in addition to the fees quoted here.
    Fees charged by your bank (or intermediary bank) are not under our control so please consult with your bank prior to requesting a payment if you are unsure.

Payment methods

We offer the following payment options.

Yoursafe

  • Yoursafe offers both an E-wallet and a debit card to be used at ATMs and POS.
  • Minimum payout: $50 USD
  • Processed: Daily
  • Yoursafe MasterCard costs: €29.50 annually. However, when CAM4 broadcasters apply for the Yoursafe account/card through CAM4 the first 6 months will be free of charge. If you use your Yoursafe card during all of these 6 months, the free period is extended for another 18 months. In other words: if you use your Yoursafe account and card – you will not have to pay any annual fee for the first 2 years.

    To Register new a Yoursafe account through CAM4 Click Here
    If you already have a Yoursafe account and wish to connect it to CAM4 Click Here

  • Costs for receiving money on your Yoursafe account from CAM4: free
  • Costs for transferring funds from your Yoursafe account to a European bank account (EUR SEPA): €0.75
  • Costs for cash withdrawal at any ATM in EUR currency: €2
  • Support: support@yoursafe.com

Paxum

  • Minimum Payment $50
  • Payment is available by Wire Transfer. ACH and EFT to Debit/Credit cards (except cards issued by financial institutions in Canada, USA, Israel, and Japan.)

This requires an existing Paxum account. If you do not have one please sign up at https://paxum.com.

Please Note: You will need Photo Identification and proof of address as part of the sign-up process

Euro Wires

  • Cost: Free
  • Minimum payment: $100.00
  • Sepa & Swift payments are now processed DAILY (Monday – Friday).
    Funds requested prior to 23:59 EST will be processed the following business day.
  • Delivery: 5-7 business days
  • Information required: SWIFT code, IBAN, Name, and Address of the account holder, Bank name and address

NOTE: When filling out your banking/account information, please do not use special characters (comma, periods, dashes, etc.)

NOTE: Your bank (or intermediary bank) may charge you fees in addition to the fees quoted here.
Fees charged by your bank (or intermediary bank) are not under our control so please consult with your bank prior to requesting a payment if you are unsure.

US Direct Deposit (ACH – the US only)

  • Minimum payment: $100.00
  • Business and Personal Accounts can be used
  • Payments must be requested by TUESDAY 11:59 pm EST to be included for payment on FRIDAY.
  • Once the payment request is sent to the bank on Friday, please expect an additional 3 – 5 business days for the funds to settle in your account

CA Direct Deposit (Canada Only)

  • Cost: Free
  • Minimum Payment: $100.00 USD
  • Payment will show up on your bank statement as GRANITY MEDIA INC.
  • If your Canadian Direct Deposit Bank ID is only 3 digits, please add a 0 (zero) to the beginning of the number.

NOTE: Funds will be sent to your account in CAD. Your bank may charge you fees in addition to the fees quoted here. Fees charged by your bank are not under our control.  Please consult with your bank prior to requesting a payment if you are unsure.

Cash to Tokens:

  • 100 tokens = $10.00
  • Cost: FREE
  • Minimum payment: $0.10
  • Payment: Immediate

NOTE: Registration and approval are still required for this method of payment as tokens have a cash value.

Other Processors:

Pinguino

Pinguino understands the payment requirements for Colombians and Venezuelans. They provide fast, secure and fair monetization directly to your bank account with supporting documents. To sign up please click HERE

  • Cost: $5
  • Minimum payout: $50
  • Time to receive payment: 1 business day