1. What is DAC7? DAC7 is a new regulation from the European Union that requires online platforms to report certain information about their users to tax authorities. This regulation applies to all European broadcasters and studios using our platform. 2. Why do you need my information? Under DAC7, we must collect and report specific information about users subject to EU taxation. This helps ensure transparency and compliance with EU tax regulations. 3. What information will be collected? The information collected will include identifying details such as your legal name, address, and tax identification number (TIN), among other necessary information as outlined by DAC7 guidelines. 4. What happens if I don’t provide the requested information? Starting in January, any broadcaster or studio that hasn’t provided the required information will be unable to receive payments. Submitting this information is crucial to avoid disruptions in your payments. 5. When and how should I provide this information? We will begin collecting this information in November. When you log in, you’ll receive a prompt with instructions on how to submit your details securely. 6. How will my information be used? Your information will be used solely for compliance with DAC7 requirements. It will be reported to the relevant EU tax authorities as mandated by law and handled in compliance with data privacy regulations. 7. Who can I contact if I have questions or concerns? If you have further questions or concerns, please contact our Customer Care Team at payments@cam4.com.
Welcome to the Offline Private Shows (OPS) Notifications FAQ. This guide will help you set up and manage notifications, availability, and pricing for your private shows on CAM4. If you have questions about the process, this guide will provide clear, step-by-step instructions.
OPS Notifications Modal:
You’ll see a feature highlight modal when you log in after participating in an OPS. This modal introduces the new “Private Show Settings” area, where you can manage your OPS notifications and settings. You can access this area by clicking the “Get Started” button. The modal will stay visible until you complete the setup, change the notifications area, or dismiss it.
Private Show Settings Area:
The “Private Show Settings” area in the Broadcaster Dashboard allows you to:
Make your OPS schedule visible.
Adjust your OPS or Private Show pricing.
Configure your notification channels.
This area is divided into three sections:
Notifications: Set up your preferred notification channels.
Private Show Availability: Define the days and times you’re available for OPS requests.
Pricing: Adjust the pricing for your private shows.
Notifications:
The “Notifications” section in the “Private Show Settings” area is designed to ensure you never miss an OPS (Offline Private Show) request. This section allows you to configure how and where you receive notifications about OPS requests, ensuring you’re always informed when a viewer wants to connect with you, even offline.
Available Notification Channels:
Browser Notifications:
Overview: Browser notifications are quick pop-ups on your screen, regardless of which website you’re on, as long as your browser is open.
Enabling: To enable browser notifications, toggle the switch on the right side of the “Browser Notifications” option. If your browser has notifications disabled or blocked, an error message will appear, guiding you to enable them. Different browsers (e.g., Chrome, Firefox, Safari) have different settings for enabling notifications, and the system provides guidance specific to your browser.
Mobile Browsers (iOS): For iOS users, browser notifications require additional steps. You must add the web app to your home screen and access it to enable notifications.
C4 Broadcaster Notifications:
Overview: These notifications are sent through the C4 Broadcaster app and inform you about OPS requests directly on your mobile device.
Enabling: Toggle the switch to activate notifications via the C4 Broadcaster app. When a notification is received, it appears similarly to a call, making it easy to respond quickly.
Email Notifications:
Overview: Email notifications send you detailed information about OPS requests directly to your inbox, ensuring you have a record of the request.
Enabling: Toggle the switch to enable email notifications. Ensure you have the correct email preferences in your account settings under “Emails & Notifications.” Specifically, the option “Receive notifications relating to your CAM4 account” must be enabled. If this setting is turned off, the system will notify you and provide a direct link to adjust your preferences.
SMS Notifications:
Overview: SMS notifications send a text message to your mobile phone whenever an OPS request is made.
Enabling: To activate SMS notifications, toggle the switch and ensure your phone number is correctly registered and validated. You can do this by adding a new number in the “Private Show Settings” area and following the validation steps provided.
Two-Factor Authentication: Note that the phone number used for SMS notifications may also be used for SMS Two-Factor Authentication (2FA). If 2FA is enabled, you’ll be guided through the necessary steps to ensure your notifications are correctly configured.
Customizing Notifications:
Multiple Channels: You can enable one or more notification channels simultaneously. This lets you receive notifications through multiple methods, ensuring you’re always informed, regardless of your current activity or location.
Channel Conflicts: Some notification channels may be influenced by other account settings (e.g., email or SMS). These dependencies are marked with an info icon “ⓘ” next to the respective channel, alerting you to review and adjust related settings if necessary.
Troubleshooting Notifications:
Browser Issues: If you’re not receiving browser notifications, double-check your browser’s notification settings. Ensure notifications are allowed for the CAM4 site and the browser is not set to “Do Not Disturb” mode.
Email Deliverability: If you’re not receiving email notifications, verify that your email address is correct and that notifications aren’t being filtered into your spam or junk folder. Adjust your email filters to ensure that messages from CAM4 are always delivered to your inbox.
Best Practices:
Enable Multiple Channels: For maximum coverage, it is recommended that you enable more than one notification channel. This ensures that even if one channel fails, you’ll still receive notifications through another method.
Regularly Review Settings: Periodically review your notification settings, especially after changing your account or updating your mobile device or browser. This ensures that all channels remain active and properly configured.
Stay Informed: By configuring your notifications effectively, you can stay informed about OPS requests in real-time, helping you respond promptly and maintain strong engagement with your audience.
Private Show Availability:
The “Private Show Availability” section allows you to define when you can accept OPS requests from viewers. This is crucial for maximizing your engagement and ensuring that your fans know when to request a private show with you, even when you’re not actively online.
Configuring Availability:
Day Selection:
You can select specific days when you are available for OPS requests. For example, you can be available only on weekdays, weekends, or any combination of days that suits your schedule.
Time Intervals:
You can configure up to three-time intervals for each selected day. This allows you to break up your availability throughout the day. For instance, you might choose to be available in the morning, afternoon, and evening on a given day.
To set a time interval, select the day, then choose a predefined option like “All day” or “Custom Time” to enter specific start and end times. Click “Add time slot” to include each interval.
Day Groups:
You can group multiple days and apply the same time intervals to those days. For example, you could create a group for “Monday, Wednesday, and Friday” with one set of time intervals and another group for “Saturday and Sunday” with different time intervals.
This feature is especially useful if you have a consistent availability pattern across multiple days.
Editing and Removing Availability:
You can return to this section anytime to edit or remove your availability settings. Select the day or day group you want to modify, make changes, and click “Save” to update your settings.
If you need to start over, you can remove all existing time intervals and day groups and create new ones from scratch.
Profile Visibility:
Once you’ve configured your availability, these settings will be displayed on your profile page under the “Detailed Bio” section. This ensures that viewers can easily see when you are available for OPS, increasing the likelihood of receiving requests during your preferred times.
For desktop users, this information appears on the left side of the profile page. For mobile users, it’s shown directly beneath the main profile information, ensuring visibility across all devices.
Messenger Integration:
Your configured availability is also integrated into the Messenger area. If a viewer attempts to send an OPS request offline and outside your set availability, the request button will be disabled. This helps manage expectations and ensures viewers know when you’re available for private shows.
Having your schedule prominently displayed on your profile and in the Messenger area enhances your connection with your audience, making it easier for them to plan their interactions with you.
Best Practices:
You should set your availability when you’re open to engaging with viewers but may not be actively online. This allows you to maximize your earnings by accepting OPS requests during off-peak hours.
Regularly updating your availability based on your schedule and viewer engagement trends can help optimize your OPS interactions and increase viewer satisfaction.
Pricing:
The “Pricing” section within the “Private Show Settings” area is where you can set and adjust the rates for your Offline Private Shows (OPS) and regular private shows. By carefully configuring your pricing options, you can cater to various viewer preferences, maximizing your appeal and earnings.
Setting Your Prices:
Understanding Pricing Structure:
The “Pricing” section allows you to define different price points based on the duration of the private shows you offer. This flexibility enables you to accommodate short interactions and longer, more personalized sessions.
You can set up multiple time blocks, each with its rate. This structure allows you to appeal to viewers who may only want a quick interaction or those looking for a more extended experience.
Configuring Time Blocks:
Short Duration (e.g., 1 minute): This is ideal for quick interactions or for viewers who want a brief taste of what you offer without committing to a longer session.
Medium Duration (e.g., 2-5 minutes): This is a popular choice for viewers who want a more meaningful interaction without a long-term commitment.
Long Duration (e.g., 10+ minutes): This is perfect for dedicated fans who want to spend more time with you in a private setting. Offering a slight discount for longer sessions can encourage viewers to choose these options, increasing your overall earnings.
To set a time block, select the desired duration, enter the corresponding price, and click “Save.” You can add multiple time blocks to cover various preferences.
Adjusting Prices:
Prices can be adjusted at any time to reflect changes in demand, special promotions, or evolving preferences. It’s advisable to regularly review your pricing to ensure it remains competitive and aligned with the value you offer.
If certain time blocks are more popular, consider adjusting those prices accordingly. For example, if demand is high, you might increase the price for shorter durations or offer discounts on longer sessions to encourage more extended interactions.
Best Practices for Pricing:
Competitive Pricing: Research similar profiles and consider setting competitive prices that reflect the unique experience you provide. Avoid setting too low, as this might devalue your services, but ensure they’re not prohibitively high.
Special Offers: Periodically offering discounts or promotions can attract new viewers and encourage repeat business. For instance, offering a discount on longer sessions during off-peak hours can help fill your schedule and boost your earnings.
Transparency: Displaying your pricing on your profile and in the Private Show Settings area helps set clear expectations for viewers. Transparency builds trust and reduces the likelihood of misunderstandings or dissatisfaction.
Managing Viewer Expectations:
Be clear about what each time block offers to avoid any confusion. If specific shows or activities require more time, ensure viewers know this upfront.
You can include descriptions or notes in your profile or during interactions to communicate what pricing tiers cover, helping viewers choose the option that best suits their needs.
Impact on Earnings:
By strategically setting your prices, you can create a pricing structure that appeals to a wide range of viewers while maximizing your earnings. Balancing affordability with value ensures you attract and retain viewers, leading to more consistent OPS requests.
Remember that your pricing reflects the unique experience you offer. Adjusting it based on demand and viewer feedback can help you optimize your income while maintaining a loyal fan base.
Monitoring and Adjusting:
After setting your prices, it’s important to monitor their performance. If you notice that certain price points are underperforming or that viewers frequently choose certain durations, adjust accordingly to better meet demand.
Utilize any feedback from viewers to refine your pricing strategy. Regular adjustments can help you stay competitive and ensure your OPS offerings remain attractive to your audience.
Support for Pricing Adjustments:
If you’re unsure how to set or adjust your prices or need assistance with the technical aspects of configuring the “Pricing” section, CAM4’s Customer Care Team is available to help. They can guide best practices, market trends, and technical troubleshooting to optimize your pricing strategy.
Conclusion:
The “Private Show Settings” area, including its key components—Notifications, Private Show Availability, and Pricing—offers a comprehensive suite of tools to enhance your OPS (Offline Private Shows) experience on CAM4. By taking the time to properly configure these settings, you ensure that your interactions with fans are seamless, timely, and tailored to your preferences.
Maximizing Your OPS Experience:
Notifications: By setting up multiple notification channels, you never miss an opportunity to engage with your audience. Whether you’re notified via browser, email, SMS, or the C4 Broadcaster app, these channels keep you connected, even offline. This ensures your fans can reach you at the right time, enhancing their experience and boosting your potential earnings.
Availability: Configuring your Private Show Availability allows you to manage your time effectively, ensuring that OPS requests align with your schedule. Displaying this availability on your profile and in the Messenger area provides clear communication to your viewers, helping them know exactly when you’re available for private interactions.
Pricing: Setting competitive and flexible pricing for your private shows ensures you cater to various viewer preferences. Offering multiple duration options makes your services accessible to a broader audience, increasing the likelihood of receiving OPS requests.
Staying Engaged and Responsive:
Effective use of these settings improves your interaction with viewers and fosters a sense of professionalism. Fans appreciate knowing when and how they can reach you, and the ability to respond promptly to OPS requests enhances their satisfaction and loyalty. Regular communication and availability build stronger relationships with your audience, leading to more consistent and higher earnings.
Continuous Improvement:
Remember, the features and tools in the “Private Show Settings” area are designed to evolve based on user feedback and technological advancements. It’s a good practice to regularly revisit this area to ensure your settings remain aligned with your goals and to take advantage of any new features that might enhance your OPS experience further.
Support and Further Assistance:
If you encounter any issues or have questions about configuring your settings, CAM4’s support team can always assist. Don’t hesitate to reach out if you need help troubleshooting notification issues, adjusting your availability, or fine-tuning your pricing strategy. The goal is to ensure you have all the tools and support you need to maximize your time on CAM4.
Final Thoughts:
By effectively utilizing the “Private Show Settings” area, you’re taking a proactive step toward optimizing your presence on CAM4. These tools help you manage your time and interactions more effectively and build a stronger connection with your audience. You can look forward to a more organized, responsive, and profitable OPS experience with the right settings.
When applying for a studio, you must submit your company’s official registration documents issued by local authorities. These documents must include the following details:
The full legal name of the company owner and any associates (if applicable)
The company’s activity codes, contact information, and renewal dates
Any other relevant business information
Please note:
The company must be registered in the same country where the studio operates.
The documents must be submitted in full as a PDF file.
Only the detailed version of your registration documents will be accepted if you have both a simplified and a detailed version.
Ensure that the document is valid and current at the time of submission.
If you have any further questions about your application, please email us at studios@cam4.com, and our team will be happy to assist you.
A Studio is a business that manages models who broadcast live video content online, typically through adult cam sites such as CAM4. The studio provides a structured environment where models can work professionally, offering various services to support their broadcasting efforts. These services often include access to necessary equipment, secure locations, technical support, marketing, and sometimes even training and coaching to help models maximize their success.
In a studio setup, models work independently or as part of a larger team, while the studio handles many administrative and logistical tasks. This allows models to focus on their performances. Studios may also be responsible for compliance with local regulations, payment processing, and managing the models’ online profiles.
The Studio Owner or a designated Studio Admin ensures their models follow CAM4’s rules and guidelines. The studio must enforce these rules, as serious violations may result in the studio being closed. This oversight ensures a safer and more compliant work environment for everyone involved.
A vital feature of a studio is that it operates as a legitimate business, ensuring that the work environment is safe, secure, and professional. The studio provides resources and support to help models succeed while navigating the technical and business aspects of online camming.
What are the key improvements introduced in the new inbox messaging system?
The new inbox messaging system brings a completely overhauled user experience and design, offering a fresh and intuitive interface. Users can explore new features designed to transform the way they interact with each other, on both desktop and mobile.
How can I start a new conversation with other users?
Click on the icon to initiate a new conversation. You can search for users using filters like recently watched or recently tipped, or simply enter their username in the search bar for real-time results.
How can I organize my conversations in the inbox?
You can filter chat threads by the most recent or oldest messages for convenient organization. Additionally, the gear icon allows you to edit existing conversations, select multiple threads for deletion, or star a thread for easy access.
What is the purpose of starring a thread?
Starring a thread places it in the starred group section for quick and easy access.
What is a Wink, and how does it work?
Non-gold users have three Winks per day, allowing them to express interest and initiate a conversation. Gold users can skip the need for Winks and directly message any user on the platform.
What media features are available in the new inbox?
Users can send various media types, including My Shop videos and galleries, directly into the thread conversation. Media can be sorted and shared with other users.
How can broadcasters benefit from the media features?
Broadcasters can share fan-only galleries, promoting themselves to users who have purchased a fan club membership
How can I reward performers with tips and gifts?
Tips and gifts can be sent directly into private threads to show appreciation for the shared content.
How does the Request Private Show button work?
Clicking the button allows users to engage in a private Cam2Cam show in exchange for tokens. This provides a more intimate space for users without the possibility of others spying on the show.
How can users rate each other after a private show?
At the end of a private show, users can rate each other. Additionally, earnings and spending for that specific session are visible in the chat.
How can I save a message or media for later reference?
Highlight a message or media and press the bookmark icon labeled “Save” to store it chronologically in the Save tab for that thread.
Are there any additional details to explore in the new Inbox Overhaul?
Yes, we encourage users to explore the system further to discover all the little details and features. Feel free to reach out to support@cam4.com if you have any specific questions or need assistance.
Before installing OBS please do a speed test using http://speedtest.xcdnpro.com This will test your connection with our servers.
Based on your results here are our recommendations regarding the resolution and Bitrate (you will need to set this once you configure OBS)
Upload Speed
Resolution
Bitrate
higher than 9Mbits /s
1920×1080
4000 Kbps
between 5Mbits and 9 Mbits
1280×720
3000 Kbps
between 3Mbits and 5Mbits
960×720
2500 Kbps
between 2Mbits and 3Mbits
800×600
2000 Kbps
less than 2Mbits
640×480
1000 Kbp
Download OBS software from https://obsproject.com/download Please Note: There is a phishing campaign at the moment that encourages downloading OBS from non-official sites. Please make sure you download the version available on the official website only
Select the Operating System (Windows / MacOS / Linux)
Click on Download Installer
Once the download is finished, install the application
Open OBS software
The first time you open OBS you will be asked if you want to Auto Configure OBS → Click CANCEL
Click on + To add a new Video Source
Select Video Capture Device
Input desired name
Check “Make source visible”
Click OK
Device: Select desired Webcam (ex: Logitech C920)
Check “Use Preset”
Resolution: Select the Recommended resolution based on the speed test
Frame rate: 30
Click OK
Click On SETTINGS
Choose the STREAM TAB
Select Service → Show All… → CAM4
Select Server → CAM4
In order to get the Stream Key you need to open the Broadcast Window on Cam4
Choose External Encoder
Choose Get Stream Key
Copy the Stream Key
Choose External Encoder
Choose Get Stream Key
Copy Stream Key
Paste the Stream Key from cam4 into the input field
Choose the OUTPUT TAB
Go to Output Mode – Select Advanced from the dropdown list
IF Encoder is x264 use the following settings:
Rate Control: CBR
Bitrate: Based on internet speed (see above table)
Keyframe Interval (seconds, 0=auto): 1 CPU Usage Preset (higher=less CPU): veryfast or superfast (depending on hardware)
Profile: main
Tune: zerolatency x264 Options (separated by space): bframes=0
Note: For x264 options you need to copy+paste the values manually
IF Encoder is QuickSync use the following settings:
Check the box for Enforce streaming service encoder settings
Target usage: balanced
Profile: main
Keyframe Interval (seconds, 0=auto): 1
Async Depth: 1
Rate Control: CBR
Bitrate: The one recommended (see above table)
B frames: 0
Check the box for Content Adaptive Quantization
Choose the VIDEO TAB
Base (Canvas) Resolution: Use the recommended resolution based on the speed test (ex: 1280×720)
Output (Scaled) Resolution: Use the same resolution as the Base (Canvas) Resolution
Downscale Filter: Bilinear
Common FPS Values: 30
Choose the ADVANCED TAB
Scroll down to Network Area and check the following box: “Dynamically change bitrate to manage congestion”
Click OK
Click Start Streaming
Open Broadcast window on CAM4 → Select External Encoder
Show / Hide video button for better performance → Recommended for outdated hardware
When the Led indicator is Green (Show Video) the video is displayed on the left side of the chat. In this situation there will be more resources used for streaming
When the Led indicator is Black (Hide video) the video will be replaced by a “black cover”resulting in less resources being used while broadcasting
the Video Capture in OBS does not fit the whole screen
In case the image appears as in the above screenshot, you need to Select the Video Capture Device (a red rectangle will appear when selected) → Transform → Fit to Screen
Broadcast Quality
OBS offers feedback and metrics related to the ongoing broadcast such as CPU Usage, Time since starting broadcast, FPS, Dropped Frames, and Bitrate
A green square means that everything is working perfectly, as opposed to a red square indicating there are some issues that maybe caused by high load of CPU, network etc.
In case of HIGH CPU Load close any other windows that you might have (ex: if you have 10 tabs opened in your browser and you don’t need them it’s better to have them closed)
In case of issues with FPS / Bitrate / Dropped Frames – revise the Streaming settings and go down a resolution. In case you’ve initially opted for 1280×720, go down a resolution and see how that works.
Achievements shine the spotlight on the milestones you reach as a CAM4 member. When you complete different interactions on CAM4 such as uploading photos to your profile, joining a Fan Club, or making a new friend, you can unlock an Achievement badge.
Visit the Achievements section in My Account to track your progress and explore new achievements to unlock. You can display your collection of unlocked achievements on your profile and check out what your friends have unlocked on theirs, helping you find new ways to connect with each other.
Once you’ve unlocked an Achievement, you can use that badge and title in CAM4 chat rooms to add flair to your username and stand out from the crowd! (Coming soon).
WHERE CAN I FIND MY ACHIEVEMENTS?
You can learn more about available Achievements and track your progress by visiting the Achievement page within the Edit Profile section of My Account.
Any Achievements you earn will also get featured on your CAM4 profile page.
NAVIGATING ACHIEVEMENTS
When viewing Achievements in My Account, you can browse between ALL, UNLOCKED, and LOCKED achievements.
ALL will show you a mix of locked, unlocked, and in-progress Achievements. Use UNLOCKED and LOCKED to quickly view only the Achievements you have earned or are in the process of earning, respectively.
CHANGING THE DISPLAY SETTINGS
You can choose to view your achievements in either a detailed list or a simplified grid by selecting the corresponding toggles at the top of each section
LOCKED, UNLOCKED & IN PROGRESS
Locked and in-progress Achievement badges are displayed in black and white. Once you have completed the criteria to unlock any Achievement, the badge is displayed in color. By default, all your unlocked and in-progress Achievements are moved to the top of the list, sorted by most recent.
When an Achievement requires multiple actions, for example, uploading more photos to your profile gallery, you’ll see a progress bar appear underneath the badge, which will fill as you complete these actions.
VIEWING ACHIEVEMENT DETAILS
You can tap or click any Achievement to view more details at any time. Doing so will open a panel that will display the following:
Achievement badge
Achievement title – this is the name of the achievement
Achievement description – the specific actions required to unlock the Achievement
Progress completion percentage – how much progress has been made so far toward unlocking the achievement
Rarity percentage – this indicates how common or rare this Achievement is within the CAM4 community. If less than 10% of other users have completed this goal, congratulations! You can feel proud! If lots of other people have also unlocked the same achievement, that’s great, too. It just means you have even more in common with plenty of potential new friends on CAM4.
HOW WILL I KNOW I’VE UNLOCKED AN ACHIEVEMENT?
When you unlock an Achievement, you’ll be notified in real-time. A small panel will appear in the top right corner of your screen showing you the title and badge of the Achievement you just unlocked. You can choose to interact with this panel for more information, dismiss it by clicking the “x” or simply wait and it will disappear on its own.
If you want more information but didn’t click the Achievement notification in time, not to worry – you can always visit the Achievements section inside My Account to see your unlocked Achievements; the newest ones will always be right at the top waiting for you!
CAN PEOPLE SEE MY ACHIEVEMENTS ON MY PROFILE PAGE?
Yes! Unlocked Achievements appear on your CAM4 profile page. You can also see what your friends and other CAM4 members have unlocked on their profile pages.
HELP! I COMPLETED ALL MY ACHIEVEMENTS – WILL THERE EVER BE NEW ONES?
Yes! We plan to release more Achievements regularly; make sure to subscribe and keep an eye out for news in CAM4 email announcements and follow us on Twitter for all the latest news and updates.
HELP! I COMPLETED AN ACTION, BUT MY ACHIEVEMENT DIDN’T UNLOCK!
We’re here to help! If you feel you’re missing an Achievement for an action you’ve completed, we want to know – you can get in touch with us at https://www.cam4.com/contact
For an optimal streaming experience on CAM4 please use the ‘OBS External Encoder’ option. We suggest using the ‘OBS Virtual Camera’ option only if you intend to stream on multiple sites simultaneously, or if your primary camera isn’t working on CAM4.
To assist in keeping track of your tippers’ spending behavior to prioritize your attention during a live show. Integrated within your CAM4 chat, this tool now allows you to identify viewers tipping habits!
As shown in the image above, there is a new “halo” around the avatars that displays how many tokens someone has spent recently, each color represents a different spending tier. If there is no halo then they have not spent any tokens in the last 2 weeks.
Note: The coin icon is still displayed, which means the viewer currently holds at least 1 token in their balance
Clicking the “?” icon brings up the legend which explains each tier (pictured below).
This information is not only displayed in the user list – it can also be seen in the chat, leaderboard, and private message tabs.
Note: This is only visible within your broadcast window, it is not displayed to viewers or other broadcasters.
Leaderboard
Room Chat
Private Chat
Note: Gold members who have chosen to watch and tip anonymously will remain anonymous in this feature
icon to initiate a new conversation. You can search for users using filters like recently watched or recently tipped, or simply enter their username in the search bar for real-time results.
