1. What are the key improvements introduced in the new inbox messaging system?

• The new inbox messaging system brings a completely overhauled user experience and design, offering a fresh and intuitive interface. Users can explore new features designed to transform the way they interact with each other, on both desktop and mobile.

2. How can I start a new conversation with other users?

• Click on the icon to initiate a new conversation. You can search for users using filters like recently watched or recently tipped, or simply enter their username in the search bar for real-time results.

3. How can I organize my conversations in the inbox?

• You can filter chat threads by the most recent or oldest messages for convenient organization. Additionally, the gear icon allows you to edit existing conversations, select multiple threads for deletion, or star a thread for easy access.

4. What is the purpose of starring a thread?

• Starring a thread places it in the starred group section for quick and easy access.

5. What is a Wink, and how does it work?

• Non-gold users have three Winks per day, allowing them to express interest and initiate a conversation. Gold users can skip the need for Winks and directly message any user on the platform.

6. What media features are available in the new inbox?

• Users can send various media types, including My Shop videos and galleries, directly into the thread conversation. Media can be sorted and shared with other users.

7. How can broadcasters benefit from the media features?

• Broadcasters can share fan-only galleries, promoting themselves to users who have purchased a fan club membership

9. How can I reward performers with tips and gifts?

• Tips and gifts can be sent directly into private threads to show appreciation for the shared content.

10. How does the Request Private Show button work?

• Clicking the button allows users to engage in a private Cam2Cam show in exchange for tokens. This provides a more intimate space for users without the possibility of others spying on the show.

11. How can users rate each other after a private show?

• At the end of a private show, users can rate each other. Additionally, earnings and spending for that specific session are visible in the chat.

12. How can I save a message or media for later reference?

• Highlight a message or media and press the bookmark icon labeled “Save” to store it chronologically in the Save tab for that thread.

13. Are there any additional details to explore in the new Inbox Overhaul?

• Yes, we encourage users to explore the system further to discover all the little details and features. Feel free to reach out to support@cam4.com if you have any specific questions or need assistance.

WHAT ARE ACHIEVEMENTS?

Achievements shine the spotlight on the milestones you reach as a CAM4 member. When you complete different interactions on CAM4 such as uploading photos to your profile, joining a Fan Club, or making a new friend, you can unlock an Achievement badge.

Visit the Achievements section in My Account to track your progress and explore new achievements to unlock. You can display your collection of unlocked achievements on your profile and check out what your friends have unlocked on theirs, helping you find new ways to connect with each other.

Once you’ve unlocked an Achievement, you can use that badge and title in CAM4 chat rooms to add flair to your username and stand out from the crowd! (Coming soon).

WHERE CAN I FIND MY ACHIEVEMENTS?

You can learn more about available Achievements and track your progress by visiting the Achievement page within the Edit Profile section of My Account.

Any Achievements you earn will also get featured on your CAM4 profile page.

NAVIGATING ACHIEVEMENTS

When viewing Achievements in My Account, you can browse between ALL, UNLOCKED, and LOCKED achievements.

ALL will show you a mix of locked, unlocked, and in-progress Achievements. Use UNLOCKED and LOCKED to quickly view only the Achievements you have earned or are in the process of earning, respectively.

CHANGING THE DISPLAY SETTINGS

You can choose to view your achievements in either a detailed list or a simplified grid by selecting the corresponding toggles at the top of each section

LOCKED, UNLOCKED & IN PROGRESS

Locked and in-progress Achievement badges are displayed in black and white. Once you have completed the criteria to unlock any Achievement, the badge is displayed in color. By default, all your unlocked and in-progress Achievements are moved to the top of the list, sorted by most recent.

When an Achievement requires multiple actions, for example, uploading more photos to your profile gallery, you’ll see a progress bar appear underneath the badge, which will fill as you complete these actions.

VIEWING ACHIEVEMENT DETAILS

You can tap or click any Achievement to view more details at any time. Doing so will open a panel that will display the following:

• Achievement badge
• Achievement title – this is the name of the achievement
• Achievement description – the specific actions required to unlock the Achievement
• Progress completion percentage – how much progress has been made so far toward unlocking the achievement
• Rarity percentage – this indicates how common or rare this Achievement is within the CAM4 community. If less than 10% of other users have completed this goal, congratulations! You can feel proud! If lots of other people have also unlocked the same achievement, that’s great, too. It just means you have even more in common with plenty of potential new friends on CAM4.

HOW WILL I KNOW I’VE UNLOCKED AN ACHIEVEMENT?

When you unlock an Achievement, you’ll be notified in real-time. A small panel will appear in the top right corner of your screen showing you the title and badge of the Achievement you just unlocked. You can choose to interact with this panel for more information, dismiss it by clicking the “x” or simply wait and it will disappear on its own.

If you want more information but didn’t click the Achievement notification in time, not to worry – you can always visit the Achievements section inside My Account to see your unlocked Achievements; the newest ones will always be right at the top waiting for you!

CAN PEOPLE SEE MY ACHIEVEMENTS ON MY PROFILE PAGE?

Yes! Unlocked Achievements appear on your CAM4 profile page. You can also see what your friends and other CAM4 members have unlocked on their profile pages.

HELP! I COMPLETED ALL MY ACHIEVEMENTS – WILL THERE EVER BE NEW ONES?

Yes! We plan to release more Achievements regularly; make sure to subscribe and keep an eye out for news in CAM4 email announcements and follow us on Twitter for all the latest news and updates.

HELP! I COMPLETED AN ACTION, BUT MY ACHIEVEMENT DIDN’T UNLOCK!

We’re here to help! If you feel you’re missing an Achievement for an action you’ve completed, we want to know – you can get in touch with us at https://www.cam4.com/contact

We have added the feature “Fixed Rate” which provides the ability to sell private shows in blocks of time as an alternative to the existing pay-per-minute shows.

The options for this appear in the lower left of your broadcast window after clicking on the cogwheel.

To add additional Blocks of Time options, click on the Plus + icon.

To delete a Block of Time option, click the Trash Can icon that appears at the top right of the option box

A Viewer will see the broadcaster’s chosen options when clicking on the request private show button

The viewer can choose to extend the show at any time

When the purchased block of time is about to expire, a prompt will appear offering the opportunity to extend the show by purchasing an additional block of time, this can be done an unlimited number of times during a show.

Once a viewer’s token balance is too low to purchase further blocks of time a notification will be displayed as below

It is also possible to purchase additional tokens at any time during a show

Please Note:

• Spies remain on a per-minute basis when spying a Fixed rate show
• Viewers not currently spying or being the primary private show viewer are presented with the amount of time remaining for the block of time in progress.

• Roll the Dice
• Token Keno
• Spin the Wheel

Roll the Dice

In this game, the broadcaster will have to set a price per roll and set up 6 prizes. The game cannot be started without all 6 options (dice faces) and a price being set.

Please note:

• the price input field has a limitation of 3 digits.
• the prize input fields have a limitation of 25 characters.

Once the game is started, all viewers in the room will have the Play Roll the Dice button in the action bar under the player and will receive a chat notification that the game is active and the possible prizes.

Once the Play Roll the Dice button is clicked, a game window will be opened over the chat. Here the viewer can see the price per roll, the prizes that they can win, and a Play button, which will randomly choose a prize once it is clicked.

After a roll the game will be paused for 1 minute,  to allow time for the broadcaster to give the reward that was won. If they don’t need that much time, broadcasters can reset the timer.

Token Keno

In this game, the broadcaster can set up to 12 prizes with the cost they choose. An option to be added to the game must have a prize and a cost. To start the game the broadcaster has to click on the Start Token Keno button. Once the game is started the options cannot be edited. A chat notification will notify all users that the game is enabled.

Limitations: 

• the price input field has a limitation of 3 digits.
• the prize input fields have a limitation of 15 characters. 

All viewers now can see the Play ‘Token Keno’ button in the action bar under the player, and if they click on it, the Token Keno game window will be displayed over chat. Here they can see a list of the prizes they can unlock and the squares they can choose with the cost to unlock them. The viewer is not aware of which prize the squares have. To play the game the viewer must click on the square he wants to unlock. Once he clicks on the square an animation is displayed with an unlocked prize.

A chat notification is sent to inform all users that the viewer unlocked a prize. After a pick, the game is paused for 1 minute, but the broadcaster has the possibility to resume it faster by pressing the Allow Unlock button that replaced the Game Center button. The unlocked prizes are displayed in the game window as greyed out and strikethrough. After the last square is picked the game ends.

The broadcaster can end the game whenever they want. To do so they have to go to the game settings window and click on the Disable button.

Spin the Wheel

In this game, the broadcaster can set up a number of prizes and a price per spin. The minimum number of prizes is 6 and the maximum is 12. The broadcaster must set the price per spin and also input the minimum number of prizes so that the game can be started.

Limitations: 

• the price input field has a limitation of 3 digits.

• the prize input fields have a limitation of 25 characters. 

The viewers will have to pay the price to spin and win a random prize. After the game starts, the “Game Center” button will be replaced with “Spin the Wheel”, on the broadcaster’s side.
After the broadcaster starts a game a chat notification will be sent to all users with all the prizes in the game.

All viewers will see the Play ‘Spin the Wheel’ button, and once they click on it, the Spin the Wheel game window will be displayed over the chat. In the game window the viewers will have a Spin button with the cost per spin, and the wheel with all the possible prizes.

A chat notification is sent to inform all users that a viewer won a prize.

After a spin, the game will be paused for 1 minute, but the broadcaster has the possibility to resume it faster by pressing the “Allow Spin” button that replaced the Spin the Wheel button.

The broadcaster can end the game whenever they want, and they can do it by clicking on the “Spin the Wheel” button and the press “Disable”.

The Activity Feed is CAM4’s platform for sharing content with your fans. You can post photos and videos from your Media Vault to your profile feed, where fans can view, purchase, or unlock them.

Getting Started

Step 1: Upload Media to Your Media Vault

Before creating posts, you need to upload content to your Media Vault:

1. Navigate to Broadcaster Dashboard → Media Vault from your account menu
2. Click Upload Photo or Video
3. Drag and drop your files or click to select them

• Supported formats: Images (JPG, PNG) and Videos (MP4, MOV)
• File size limits apply (check current limits in upload interface)

1. Wait for your media to upload and process
2. All uploads require approval before they can be used in posts (may take up to 48 hours)

Important: Only approved media from your Media Vault can be added to Activity Feed posts.

Step 2: Create a New Post

Once you have approved media in your Media Vault:

1. Go to your Profile Page
2. Navigate to the Activity tab (or Feed tab)
3. Click the Create Post button (usually near the top of your feed)
4. You’ll see the Create New Post overlay

Adding Content to Your Post

Select Media:

• Click Add Media or the upload icon
• Choose from your Media Vault tab (shows your approved content)
• You can select multiple images or videos for a single post
• Navigate through selected media using the arrow buttons

Write Your Post:

• Add a text description or caption for your post
• Use the text area to share updates, teasers, or context

Step 3: Configure Post Settings

Post Visibility Options:

*� Public (Free):

• Anyone visiting your profile can view this post
• Great for teasers or building engagement

*� Locked (Paid):

• Set a token price for users to unlock this post
• Enter the number of tokens required to view
• Fans must pay once to permanently unlock

⭐ Fan Club Only:

• Only your active Fan Club subscribers can view
• Great for exclusive content for paying fans
• Encourages Fan Club subscriptions

Media Cover Selection:

For video posts, you can select a custom cover/thumbnail:

• The system may auto-select frames from your video
• Click to choose your preferred thumbnail
• This appears before fans play or unlock the video

Step 4: Publish Your Post

1. Review your post content, media, and settings
2. Click Post or Publish
3. Your post will appear on your Activity Feed immediately

Note: While the post appears immediately, content must remain approved. If moderation flags any issues, you’ll be notified.

Managing Your Posts

Edit a Post:

1. Find the post on your Activity Feed
2. Click the three-dot menu (⋮) on the post
3. Select Edit Post
4. Modify the cover image, the description, or the cover blur state.
5. Click Save to update

Important: You cannot change the media files in an existing post. To use different media, create a new post.

Delete a Post:

1. Click the three-dot menu (⋮) on the post
2. Select Delete Post
3. Confirm the deletion
4. The post is permanently removed from your feed

Viewing Your Activity Feed

Where Your Posts Appear:

Your Profile → Activity Tab:

• Shows all your posts in chronological order
• Fans visiting your profile see your public posts or locked previews
• Fan Club subscribers see exclusive content

Directory Activity Feed:

• Public posts may appear in the global CAM4 feed
• Helps new fans discover your content

Subscriber Feeds:

• Your posts appear in the feeds of users who follow or subscribe to you

Post Insights & Earnings

Track Your Performance:

• View post likes and engagement
• See unlock/purchase counts for paid posts
• Monitor earnings from post sales
• Check which posts drive the most Fan Club conversions

Access insights through:

• Your Broadcaster Dashboard
• Individual post statistics
• Media Vault analytics section

Best Practices for Activity Feed Success

Content Strategy:

✅ Mix free and paid content

• Use free posts as teasers to drive paid unlocks
• Reserve your best content for Fan Club or paid posts

✅ Post regularly

• Consistent posting keeps fans engaged
• Aim for 3-5 posts per week minimum

✅ Use compelling descriptions

• Write enticing captions that make fans want to unlock
• Tease what’s in the paid content without giving it away

✅ Price strategically

• Start with competitive token prices
• Adjust based on engagement and unlock rates
• Consider Fan Club exclusivity for premium content

✅ Leverage video content

• Videos typically drive higher engagement than images
• Short teaser videos work great as free posts

Engagement Tips:

• Respond to comments on your posts
• Ask questions to encourage interaction
• Cross-promote your Activity Feed during live shows
• Share your profile link on social media

Frequently Asked Questions

Q: Can I upload videos directly when creating a post?
A: No. All media must first be uploaded to your Media Vault and approved before you can add it to posts. This ensures content compliance.

Q: How long does content approval take?
A: Typically up to 48 hours. Approved media can then be used in posts immediately.

Q: Can fans download my locked content after purchasing?
A: This depends on your downloadability settings in the Media Vault. You can control whether each piece of media is downloadable.

Q: What happens to my old My Shop videos?
A: My Shop content has been migrated to the Activity Feed system. Your approved videos are now available in your Media Vault to create posts.

Q: Can I create posts from my mobile phone?
A: Yes! Log in to CAM4 on your mobile browser and follow the same steps. The interface adapts to mobile devices.

Q: How do I protect my privacy?
A: You can control who sees your profile by limiting what countries can view it in your settings. You can also delete posts at any time.

Q: What’s the difference between locked posts and Fan Club posts?
A:

• Locked posts: One-time token purchase to unlock (any user can buy)
• Fan Club posts: Only visible to active Fan Club subscribers (monthly subscription)

Q: Can I schedule posts in advance?
A: Post scheduling is not currently available. You must manually publish posts.

Q: Why can’t I see the Create Post button?
A: Ensure you’re logged in and viewing your own profile. The button appears on your Activity/Feed tab when you’re the profile owner.

Need Help?

If you encounter issues with the Activity Feed or have questions:

• Contact support@cam4.com
• Visit the Broadcaster Support section
• Check your Dashboard for announcements and tips

Never miss a show from your favorite models! CAM4’s Live Show Scheduling feature works like a TV guide for live cam shows. Models can schedule their broadcasts in advance, and you’ll get notified when they’re about to go live.

What is Live Show Scheduling?

Live Show Scheduling lets broadcasters plan their shows ahead of time and share their schedule with fans. When you follow a broadcaster who uses scheduling, you’re automatically subscribed to their calendar and will receive notifications before their shows begin.

Scheduled shows are the same price as regular shows—this feature simply makes it easier to know when your favorite models will be online.

Viewer FAQs

Does Live Show Scheduling require a CAM4 account?

Yes. All CAM4 members (both Basic and Gold) can use the Live Show Scheduling feature. To sign up for a free CAM4 account, click here.

How do I subscribe to a broadcaster’s schedule?

Subscribing to schedules is now automatic through the follow system:

• If you’re already following a broadcaster: You’re automatically subscribed to their show schedule
• If you’re not following them yet: Visit their profile page. If they have shows scheduled, you’ll see a “Subscribe and Visit Calendar” button. Clicking it will follow them and take you to the calendar

How do I see my Live Show Schedule?

You can view your Live Show Schedule by going to Calendar in your account menu.

What do the colors on the calendar mean?

• Orange dots: Live shows scheduled by broadcasters you’re subscribed to
• Blue dots: Live shows you’re scheduled to perform (if you’re a broadcaster)

How do I know how many shows are scheduled today?

The number of shows scheduled for the current day is displayed next to the calendar icon at the top of the site.

How many broadcasters can I subscribe to?

There is no subscription limit. You can follow and subscribe to as many broadcasters as you like.

When do I receive notifications?

You’ll receive notifications 15 minutes before subscribed shows begin, giving you time to join when your favorite models go live.

What information can models share about their shows?

Broadcasters can share:

• Show duration
• Show goals and themes
• What they have planned for each show
• Teasers about the content

This helps you know what to expect and decide which shows to attend.

Broadcaster Information

As a broadcaster, you can:

• Schedule shows up to 90 days in advance
• Share your show goals and plans with fans
• Build a regular audience by maintaining a consistent schedule
• Let fans know exactly when to find you online

Fans who follow you will be automatically subscribed to your calendar and receive notifications before your shows start.

What Is Beat The Leader?

Beat The Leader is a game viewers can play to make sure they are always the Tip Leader in a room – so they can keep getting the attention that comes with being the leader!

How does Beat The Leader work?

The Beat The Leader button gives viewers the option to automatically send a broadcaster enough tokens to become the new tip leader.

How many tokens does the Beat The Leader button send?

After clicking Beat The Leader, you can choose to send enough tokens to match the current leader, plus 1 – making you the new tip leader.

Or, you can choose to CRUSH the current leader by sending an extra 100!

Where can I find Beat The Leader?

 Beat The Leader is available on any cam that has tipping enabled. The button will appear below the goal bar once a viewer has become the tip leader.

 What if I tip anonymously?

 If you send tips anonymously and become the tip leader, you will appear as anonymous in the Beat The Leader menu.

What is a Fan Club?

A Fan Club is a monthly subscription that lets you directly support your favorite performer. You’ll get exclusive access and extra perks — and help them earn more!

What do I get for joining a Fan Club?

Once you click, you’ll see a pop-up showing what you’ll get, which may include:

• Exclusive content (photos, videos, galleries)
• Unlimited private messages (some broadcasters may charge extra)
• Free Spy mode access during Private Shows
• A special chat badge to show off beside your username
• Priority status in their inbox
• Discounted Fan-only content prices
• The performers appreciation for your direct support!

How much does a Fan Club cost?

Each performer sets their own price. Ranging from $1 per month,all prices are shown in USD at checkout.

You’ll see the price clearly before you subscribe. Some performers may offer bonus content or perks based on their Fan Club level.

Please note: Taxes will be added to the performer fee as applicable ( depending on your location)

How do I pay?

You can pay using your credit card (via our secure partner, Segpay). That’s the only way to subscribe to a Fan Club.

Bonus: When you pay by card, the performer gets a higher payout (80% of your payment goes directly to them!).

CAM4 will not appear on your credfit card statement to maintain your privacy

Does my subscription rebill automatically?

Yes, Fan Clubs are monthly subscriptions that rebill automatically every 30 days. You’ll be charged using the same credit card unless you cancel.

Will I be notified before I’m charged?

You won’t receive a reminder email before rebilling, but you can check your active subscriptions and billing dates anytime by going to:

My Account > Payments & Subscriptions > Fan Clubs

What happens if the performer changes their price?

If a performer increases or decreases their Fan Club price:

• Your next monthly charge will be at your current subscription price. After that, you’ll be charged the new price.
• If you cancel and resubscribe later, you’ll be charged the new price.
• You’ll receive an inbox message if your price is ever affected by a change.

What happens if the performer deletes their account

In the event of a performer deleting their account your subscription will be canceled

How do I cancel my Fan Club subscription?

You can cancel anytime from your account:

My Account > Payments & Subscriptions > Fan Clubs > Cancel

Your access will continue until the end of the billing cycle.

What happens if my card fails or expires?

If a payment fails, you’ll be prompted the next time you visit the site to update your payment method. Easy as pie — no need to contact support.

Is my payment information safe?

Yes.Segpay, a trusted and secure billing provider, processes all payments. CAM4 never sees or stores your credit card details.

Where can I view my subscriptions and charges?

Head to:

My Account > Payments & Subscriptions

You’ll see a full list of your active subscriptions and recent charges.

How can I tell if someone is part of a Fan Club?

In chat, Fan Club members will show a special blue star badge next to their username. It’s a symbol of support — and a bit of clout!

Need Help?

If you have any questions or run into issues, our support team is just a click away. Reach out via email anytime! help@cam4support.com